Last Modified: August 18, 2023
2. Information Collected
At Joyraft, we collect personally identifiable information (“PII”) and non-personally identifiable (“Non-PII”) information from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
You will not be required to provide us any information when you visit our Platform. However, in order to access or use some portions of the Platform, we may collect PII such as your name, email, username, personal information, age, interests, hobbies, activities, phone number, your contacts and additional information. If you are a Host we may collect additional Host specific business information from you. We may also collect your relevant payment or credit card information if you wish to pay for any services offered via the Platform. Please be aware that all payment information shall be stored and processed by our third party payment processors.
Through your usage of the Platform and the services provided we may collect information from your device’s phonebook (with your permission). Such information may include your contacts and related information. In addition, our Platform may also collect information from you when you connect with other users of the Platform. Please be aware that we will collect PII related to your interactions with the Platform that may include interactions and interests, likes, messaging, comments, and sharing of content such as videos or photos.
Whenever you use our Platform, we may collect Non-PII from you, such as your IP address, registration history, interactions with the Platform, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider.
3. Use of Your Information
Where applicable, we will use any information submitted by you in the following ways:
- To provide any services offered and to operate Platform.
- To share with other users of the Platform and the general public.
- To enhance or improve our users’ experiences.
- To contact you via email or other electronic communications where you have an inquiry.
- To notify you of additional Joyraft services and updates.
- To process your transactions.
- To release to governmental entities, authorities, or legal claimants in accordance with the confidentiality provisions as set forth within the User Terms.
4. Text Verification
By providing us with your phone number you understand that we may send you a verification code when creating an account or when otherwise logging in. Where applicable, you may opt out of text verification by following the instructions stated within any text message sent. Standard message and data rates apply.
5. Accessing and Editing Your Information
You will be able to access some of the PII contained in your account through our Platform. You may edit such information by changing the information listed in your account. If you have any questions or wish to review, change, delete, or access any of your information collected by us, please contact us at [email protected]. After you have deleted your account please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies.
6. Opt Out of Commercial, Non-Commercial Communications and Do Not Track
If you decide to provide us with your contact information, you agree that we may send you communications via emails. However, you may unsubscribe from certain communications by notifying Joyraft that you no longer wish to receive these communications. We will endeavor to promptly remove you from our mailing list once we have received that request. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at [email protected].
7. Third Parties
Joyraft or other users may post links to third party websites on our Platform, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.
8. Security Measures
We make reasonable attempts to protect your information by using physical and electronic safeguards such as encryption. However, as our services via the Platform are offered electronically, we can make no guarantees as to the security or privacy of your information submitted. For this reason, we recommend that you use anti-virus software, routine credit checks, two factor authentication, firewalls, and other precautions to protect yourself from security and privacy threats.
9. International Transfer
10. Merger and Acquisition
In the event that Joyraft is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.
11. Age Compliance
We do not collect or process any information for any persons under the age of 13. If you are under 13 and using our Platform, please stop immediately and do not submit any information to us. In the event that we have inadvertently collected any information from users under the age of 13 please contact us immediately.
12. Cookies and Tracking